Terms and Conditions

TourMoni operates under Turkish Travel Agencies regulations and the Consumer Protection Laws, which comply with the standards of the European Union Consumer Rights Legislation. All excursions, tours, and services booked with TourMoni are subject to these rules and regulations. 

Payments

TourMoni services are charged online and include VAT.

Refund and Cancellations

If you cancel 24 Hours before the tour, you will receive a full refund. If you cancel 12 Hours to the tour, you will receive a half-refund. However, if you cancel on the day of the tour less than 12 Hours, no refund will be available.

Altering Bookings

If you need to make changes to your booking, such as changing your tour date or replacing it with another available tour, please notify TourMoni at least 24 Hours prior to the tour date. TourMoni will do their best to help you with an alternate tour and will not charge anything for this service.

Passport and Visas

If you are traveling to Greece from Turkey, you must have a valid passport with you. EU citizens do not require visas for these types of tours and excursions.

Complaints

If you have any complaints about a particular tour, you can address them to one of our crew members traveling with you or email us. TourMoni will make every effort to resolve the issue amicably.

Governing Laws and Regulations

If the issue cannot be resolved amicably, the matter will be escalated to the jurisdiction of the governing country in which the tour takes place. By booking TourMoni services, you agree to abide by the prevailing laws and regulations under the jurisdiction of the governing country where the tour is conducted.